Bluetooth Headphones Keep Cutting Out

headphone keep cutting out

Here are the chances.

You’re on the go. Live-streaming music from your mobile phone with your wirelessly connected headphones on. And then, suddenly comes the stuttering…


You’re mixing/recording in the studio. Your headphones are connected to the studio’s speakers via Bluetooth connection so you can zoom in on the details of your production as an audiophile.  And just when it starts getting interesting, your headphones shut out on you out of the blues…


Whatever the case may turn out to be.

If your Bluetooth headphones keep cutting out and in, and you’ve tried all the troubleshooting possible, or you’re skeptical about doing the troubleshooting unguided, you’re in the right place.

In this article, I will show you 7 reasons why your Bluetooth headphones keep cutting out. I will also take you through how to get ahead of the curves and get back to enjoying your music, handsfree.

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Let’s dive in and out in 15 minutes.

Why Do My Bluetooth Headphones Keep Cutting Out? The 7 Why’s

First thing first. In this section, I will show you the possible reasons behind a failed connection between your headphone and your music source. Then in the next section, I will share the simple solutions that you can make on the spot.

  • Background Apps Running; most devices, the low-end Androids most specifically, have a limitation on the number of applications that they can run at the same time. So, if you have a lot of apps running while you stream music, they may be a drawback to the stability of your wireless connection. Needless to say, some applications run on the background of your device on their own even when you did not decisively launch them. You may just want to take note of that.
  • Too Much Distance; this is the most likely cause if you have your Bluetooth headphones cutting out Android mobile phone connection. Most Android phones can’t connect to a device, a headphone most especially, that is 30 feet away. So it’s rather a case of finding how to improve the Bluetooth connection of your Android device and not the case whereby your headphones keep cutting out Android phone connection. Meanwhile, there’s a way around this which I’ll be sharing later on in this article.
  • Incompatibility; now, suppose you walk straight into Harbor Freight on a Big Friday. You ask for just any headphones as long as they cost you less than the regular price. You wiggle home with the same headphones with a winning mindset, connect with your Windows 10 laptop and everything turns out fine as expected. And just the next day, headphones keep cutting out Windows 10. Here’s what is most likely to be the supposed bug. Your very cheap headphone is not compatible with Windows 10 laptops. It may appear to be fine through the first 2 weeks or so but it turns out bad in the end. Note that this is not limited to Windows 10. A headphone can just be incompatible with your iPhone or your Android mobile device.
  • Interference; interference can happen anywhere and anytime. And this is what causes Bluetooth interference. As long as you’re not 32 feet away from a second person who has a mobile device with them, your Bluetooth headphone can shift connection away from your music source. This is most likely to happen in a pub or a club or a social gathering where other people have their mobile phone Bluetooths activated. And, often than not, as most headphones perform automatic Bluetooth pairing on their own, it’s not a matter of whether you are manually paired with a second party or not.

Headphones in this category are more liable to cut you out when driving only to connect with stranger drivers on the road. Also, if you have someone in the room, someone who has used your headphones together with their Android or iPhone, your headphones are already paired with their device by implication and you may witness a continuous break.

  • Low Battery; it may sound too stale or too obvious or so, but being low on battery power will not only make your headphones to stutter but to even cut out in most cases. The said low battery may either be that of the said headphone or that of your mobile phone or that of the battery of your laptop, as the case may turn out to be. In most cases, the limited battery power by which you can keep your headphone stably activated and connected is stated in the user’s manual. Once you go off this recommended limit, you may experience irritating stuttering on your tracks.
  • The Quality Of Your Bluetooth Headphones; the quality of your headphone is another factor behind the underlying problem. If you got it for free or you bought a refurbished headphone, you are most likely to not like your experience with it at the end of the day. Later on, in this article, I will share with you how to buy a quality headphone that performs efficiently without you having to spend a fortune.
  • Contact List Duplication; pay enough attention and you’ll soon find out that the contact list on your mobile syncs to your Bluetooth headphones each time you create a new connection between the two. And as this happens, the duplication of your contact list automatically takes place inevitably. And by implication, your phone finds it impossible, mostly, to sort out the number you mean to dial from the duplicates and, hence, it drops out.

In addition, the presence of metal, water, or concrete material between your headphones and the audio signal source can all be obstructions to a steady, smooth transmission. The thing is this. Bluetooth signals are quite weak in water bodies and in solid matter. Even when within the signal range of your Bluetooth, you are likely to have your music choppy, stuttery, or even cut off if either of the aforementioned materials comes between your headphones and your music source.

And the not-so-fun fact is, since your body is 70% water, it may act as a barrier as well.

So, the big question is, what are the best troubleshooting for each of the aforementioned why’s? See the next headline.

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How Do You Fix Headphones That Keeps Cutting Out?

Note that it is more ideal to check your user’s manual for the recommended troubleshooting from your manufacturer. This way, you can rest easy that you’re covered, should anything go wrong, suppose your headphone is covered by warranty coverage. In the meantime, below are the best practices when you have your Bluetooth headphones stuttering or your iPhone Bluetooth headphones skipping.

iPhone Bluetooth Headphones Skipping And Stuttering

  • Stay away from places with high Wifi-usage: almost all appliances and devices are operated wirelessly these days, thanks to the invention of voice-command units like Alexa. From microwaves, baby monitors, smart light bulbs, and Wifi-routers. The downside of this, however, is that the WiFi technology of these appliances operates in the same frequency range of 2.4Ghz and 2.5Ghz with iPhone Bluetooth headphones. And the result? Your Bluetooth’ path is crossed with multiple WiFi paths so much that data transmissions are clogged and you’ll experience iPhone Bluetooth audio stutter. The simplest solution to this is to avoid places with high WiFi usage and use your headphones only where there’s less WiFi traffic going on.
  • Ensure The Bluetooth Audio Profiles Match; as discussed earlier, a slight variation in Bluetooth technology can be a deterrent. Suppose your iPhone Bluetooth headphones come with the latest and the fastest 5.0 Bluetooth technology, pairing it with an audio source of an older Bluetooth version, say 2.0 or 2.5, may cause audio crackling. So, check and compare the Bluetooth version of the two devices before pairing to save yourself the headaches.
  • Update your device; the firmware of iPhones is continuously updated and they cause mismatches that may affect Bluetooth’s radio waves. But keeping up with all of those updates can only be easy on a mobile phone. For your iPhone headsets, however, Apple is most likely to notify you of a firmware update via email. What’s the catch? Check your email box frequently to do the needful update when you’ve got to.
  • Update Your Apple Music App; this is quite straightforward. If you stream directly from Apple music App, a regular update is needed to avoid a headphone that acts out.
  • Repair A Faulty Hardware; if none of the solutions recommended so far works, the problem is likely to be traceable to a faulty headset. To confirm this, an AB-testing is needed.

First thing, stream music online and put your ears to the ground (figuratively) for any sign of stuttering. Note whatever you’ve got. On the second test, do a playback offline from your phone’s music library. Note whatever you’ve got. If no obvious stuttering or silencing out on either of the tests, then you may need to reach back to your manufacturer for a repair or call in the repair guy, as the case may turn out to be.

Bluetooth Headphones Cutting Out Android; Solutions

If you’re an Android user, the previously shared solutions for iPhones may not work out for you. So, here are some actionable to specifically for Android.

  • Clear Bluetooth Cache; Android devices are mostly limited in space. And this is usually obvious in their Bluetooth signal strength and capability. If you have had a multiple pairing done with more than 5 devices, your phone may silent out on your headset. In this scenario, simply clear your Bluetooth cache by following this simple process.

First thing, switch on your mobile phone and click on the “Setting” icon on the desktop. On the list of functions displayed afterward, find and click on the “App” menu. On the next display, find and click on “Bluetooth”. Finally, the complete detail of your Bluetooth info pops up. On that same display, locate the “Storage” menu that leads to where you can finally spot the “Clear cache” button and the “Clear data” button. Click “Clear cache” and you’ll be good.

  • Optimize Battery Usage For The Specific App; some technical terms ahead! Android Marshmallow and other higher versions of Android use a technology termed Doze. Doze is a feature on your phone that controls and limits the time duration in which background Apps run when your phone screen is locked. On the flip side, the background activities of your phone applications are made possible with another technology termed Wakelock. And because these background activities kill your battery life, it makes sense that Doze exists to minimalize those activities. But the downside to it is this.

Suppose you’re streaming music live on the internet via your music app. And then you lock the screen of your phone. Immediately after, your music app becomes a background app. And then, Doze cuts it out and turns it on at interval. This is why you may notice that some tracks are skipped or that you get cut off the same track for over a period of time.

But you don’t want to have your phone screen on just because you’re listening to a song, right? Here are the catch and the best solution. Go to your phone “Setting”. Advance to “Apps And Notification”. At the bottom of “Recently Opened Apps” click on “See All X-Apps”. And there you will find the list of all the apps on your phone and the option to adjust the duration that Doze has on them. You can also completely stop Doze from acting on your music apps.

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Enjoying your favorite tracks handsfree is great. But when your Bluetooth headset starts acting out and you have to go from handsfree to hands-on, it gets headachy. So far, in this article, I have explained all the possible reasons behind the problem when your Bluetooth headphones keep cutting out. I have also shared with you the most effective solutions that you can crank up against this problem singlehandedly. I hope this helps.